Terms & Conditions
Welcome to Velora Essence. By accessing or making a purchase from our website, you agree to the following terms and conditions. Please read them carefully.
1. Use of Our Website
By using our website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.
You agree not to misuse the website or engage in any activity that disrupts its functionality.
2. Product Availability
All products displayed on the Velora Essence website are subject to availability. We reserve the right to discontinue or update products without prior notice.
3. Pricing & Payments
All prices listed on our website are in PKR (Pakistani Rupees). We reserve the right to change prices at any time without notice.
Full payment is required at checkout using the available payment methods on our website.
4. Order Processing & Delivery
Orders are processed within 1–2 business days. Delivery typically takes 3–4 business days depending on your location.
Velora Essence is not responsible for delays caused by courier services or external factors such as weather or public holidays.
5. Return & Refund Policy
If you do not like the fragrance, you may return the product within 14 days.
To request a return, message us on WhatsApp at:
+92 333 4030843
6. Intellectual Property
All content on this website — including text, images, logos, product designs, and graphics — is the property of Velora Essence. Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Limitation of Liability
Velora Essence is not responsible for any damages resulting from:
- Misuse of our products
- Third-party delivery delays
- Incorrect customer information
- Technical issues beyond our control
8. Changes to Terms
Velora Essence reserves the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page.
9. Contact Information
If you have any questions regarding these Terms & Conditions, feel free to contact us at: